#SGZA 2015: Owning your slippers

Posted: October 29, 2015 in Team
Tags: , , ,

I recently attended the regional Scrum Gathering for 2015 in Johannesburg. This is a post in a series on the talks that I attended. All posts are based on the sketch-notes that I took in the sessions. 

slippers

This was a very interesting and insightful session. We only had 45 minutes, but apparently Danie, Jo and Kevin also offer a full-day version. They refer to plenty of models that are all tied together nicely in a non-threatening activity (which is pretty fun too) in their workshop. One thing that was very clear from the exercises is just how bad we are at making valid observations that are not clouded by our own perceptions and interpretations. One example is when Danie asked someone to say what they had observed about their group, at which point the person responded “everyone looked happy” (judgement). Danie kept repeating the questions and eventually we arrived at the valid observation that “most of the people were smiling”. This is an observable fact – sans any inferences and interpretations – and can be challenged on facts alone.

We also briefly explored the drama triangle. A person can enter an interaction as any one of the triangle points (rescuer, persecutor or victim) but everyone will eventually end up as a victim. The only way to avoid the drama triangle is to practice mindfulness (owning your own slippers) which will help you stay off the drama triangle entirely. Owning one’s slippers means accepting them for what they are. Until you own your slippers, you cannot change them.

Finally, the facilitating team provided a nice idea for practicing true observation:

  1. Attend a session and write down everything you observe, moment-for-moment. Imagine you are a video recorder.
  2. Review what you have written and note how many items are not true observations of fact, but have been coloured by your Ladder of Inference. (As a variation, you could ask someone else to check your observations for you).
  3. Rewrite these judgments as true observations.

Have you used any of the models in my sketch-note? Which ones did you find useful? How have you practiced using them?

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